Shipping Policy

Thank you for supporting our small business! Please read the information below to understand how your order will be processed and delivered.

Print-on-Demand Production

All of our books are printed on demand. This means your item is specially produced after your order is placed.

Production time is approximately 10 business days
This timeframe may vary slightly depending on demand and supplier processing times

Order Processing & Shipping

Once your book has been printed and received, your order will be carefully packaged and shipped.

Orders are shipped via NZ Post courier
A tracking number will be provided via email once your order has been dispatched

Shipping Timeframes

Delivery times depend on NZ Post and your location within New Zealand
Most orders arrive within 1–3 business days after dispatch

Total Estimated Delivery Time

Please allow approximately:

10 business days (production) + 1–3 business days (shipping)

Shipping Delays

While we do our best to meet these timeframes, delays can occasionally occur due to:

High demand
Courier delays
Public holidays

We appreciate your patience and understanding.

Order Changes & Cancellations

Because items are printed on demand:

Orders cannot be changed or cancelled once they have been placed

Please double-check your order details before completing your purchase.

Lost or Damaged Items

If your order arrives damaged or goes missing in transit, please contact us as soon as possible with your order details so we can assist in resolving the issue.

If you have any questions about your order, feel free to get in touch — we're happy to help!